INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What forms of payments does haus of hues accept?

We accept payments via bank transfer or QR code.

Do you offer Cash on Delivery?

We do not offer Cash on Delivery.

 

How can I find my jutti size?

We follow standard EU sizes for all our juttis. Please refer to our size chart to find your perfect fit.

Are juttis waterproof?

No, we recommend keeping them dry and avoiding use in wet areas or during rain.

How do I care for my juttis?

Simply wipe them with a soft, clean cloth. Store your juttis in dust bags or boxes, away from moisture, to preserve them for longer.

What are the shipping terms and conditions?

Once your order is placed, it will be delivered within 3 business days from the date of dispatch. We ship through our trusted courier partners to ensure safe and timely delivery. For any questions or concerns, feel free to email us at thehausofhues.co@gmail.com

Do you provide refunds?

We do not provide refund on any order.

Can I exchange my order?

Of course, if you need a different size, you may exchange your juttis within 3 days of purchase, provided they are in new, unworn condition and in their original packaging.

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