Refund and Returns Policy
No Return / Refunds or Cancellations.
We do not offer refunds or accept cancellation requests once the order is placed.
Exchange Eligibility
- Exchanges must be initiated within 3 days of delivery.
- Items must be unused, with original packaging box and invoice.
- No exchanges if the product is worn, damaged, or altered.
- Exchanges allowed only for same style, different size.
- If your preferred size is unavailable, you may exchange it for another style of equal value.
Shipping Costs
- Customer pays shipping charges for all exchanges.
NO RETURNS & NO EXCHANGE ON POTLIS.
NO EXCHANGE & NO RETURNS ON SALE PRODUCTS.
Need help?
Contact us at thehausofhues.co@gmail.com for questions related to refunds and returns.